The Manager's Pocket Guide to Leadership Skills

TABLE OF CONTENTS

Dedication

Preface

Introduction

1.  Understanding the Changing Role of Supervision

2.  Building Your Confidence and Self-Esteem

3.  Leading Organizational Change

4.  Managing Time to Accomplish Your Goals

5.  Communicating Effectively

6.  Delegating to Succeed through Others

7.  Coaching to Improve Performance

8.  Conducting Valuable Performance Reviews

9.  Building a High-Performing Team

10.  Selecting and Hiring Winners

11.  Facilitating Productive Meetings

12.  Managing Conflict

13.  Creating a Motivating Environment

14.  Setting Goals and Planning Actions

15.  Earning Followers in Your Leadership Role

Bibliography

Index

About the Authors