Contents
Chapter 1 We Manage What We Measure
Chapter 2 A History of 20th-Century Safety Metrics
Chapter 3 The Body Count Dilemma
Chapter 4 Using Data Properly: Avoiding Garbage In, Garbage Out
Chapter 5 Leading Indicators: What Are They, and How to Use Them
Chapter 6 Results-Based Measures; aka Lagging Indicators
Chapter 8 Using Balanced Scorecards
Chapter 9 Selling Upper Management on Metrics That Define Success
Chapter 10 Using Metrics for Global Initiatives and Modern Management Systems Standards
Chapter 11 How Modern Metrics Will Impact and Change the Role of the Modern Safety Professional
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