8 Using Balanced Scorecards
If you don’t collect any metrics, you’re flying blind. If you collect and focus on too many, they may be obstructing your field of view.
Scott M. GraffiusAgile Scrum: Your Quick Start Guide with Step-by-Step Instructions
If we are to measure on more than one dimension, we will have to report on more than one dimension as well. The simplest means of doing so is a method of reporting that is not peculiar to safety. In fact, we cannot even claim that we invented it. It is known as the “balanced scorecard,” or as it is also called the “mixed scorecard.”
The concept is simple enough. Find several metrics you consider as reflecting measurements that are viewed as important by management and begin to track them. We will ...
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