Contents
Chapter 1 How Knowledge Management Helped Change NASA’s Culture
Chapter 2 Why Sharing Knowledge Is Critical: Some Historical Perspectives
Chapter 3 What Is Lean Knowledge Management?
Chapter 4 Essential Steps to Implement a Knowledge Management Program in Your Organization
Chapter 5 Developing a KM Program Office
Chapter 6 Gathering and Sharing Knowledge
Chapter 7 Problems You Will Encounter
Chapter 8 Lean Knowledge Management: Areas for Growth
Appendix A: Suggested Lessons Learned Input Form With Example
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