CHAPTER 8

Lean Knowledge Management: Areas for Growth

As your knowledge management office becomes successful, you may begin to see other areas for growth within your organization that can be improved with KM while still staying within the boundaries of your project plan. You can grow and still remain lean by remembering to concentrate solely on your customers and by continually supporting your stakeholders.

Embedded CKO

On large projects or programs that are crucial to your organization’s success, it can be a real asset to permanently embed a chief knowledge officer. This CKO’s full time role could provide three critical functions: first, to be the project’s historian, to document every phase of the project and record the success and difficulties ...

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