Lean Knowledge Management

Index

Academy of Program/Project and Engineering Leadership (APPEL), 52–53

Apollo 1 accident, 3–4, 7, 8, 67–68

Apollo Command, 1

Apollo program, 1, 2, 4

astronaut beach house, 88, 89

audience, 17, 23–25, 30, 48–51, 57, 65, 72, 77

Bacon, Francis, 29–30

Better, Faster, Cheaper philosophy, 4–5

Black Death, 13–14, 16

Bush, George W., 7

Butterfield, Herbert, 72

butterfly effect, 87

case study, 7, 9, 29, 36, 41–48, 50, 53–58, 61, 62, 72, 76, 81

Chaffe, Roger, 1

chain of command, 3, 30, 75, 76

champion, 18

chief knowledge officer (CKO), 30, 36, 39, 75

Churchill, Winston, 41, 42

Coelho, Paulo, 27

cognitive biases, 53–54, 57, 67–68

collaboration, 57–58, 64

Columbia Accident Investigation Board (CAIB), 7, 9

Command and Service Module (CSM), 1, 3

complex ...