Contents
Chapter 1 Establish a Solid Base of Technical Skills and Never Stop Learning
Chapter 2 Build Competence in All Facets of Communications
Chapter 3 Be Outgoing Whenever the Situation Calls for It
Chapter 4 If You Say You Will Do Something, Do It
Chapter 5 Be a Great Team Player
Chapter 6 Listen With the Intent to Understand
Chapter 7 Build a Reputation for Truth and Integrity
Chapter 8 Every Now and Then, Take a Chance on Something New
Chapter 9 Be Tough When Necessary, but Maintain Your Composure
Chapter 10 Be Kind and Go out of Your Way to Help Others Succeed
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