If You Say You Will Do Something, Do It
Living up to your commitments is part of business ethics. My word is my bond.
—Isadore Sharp, Chairman of Four Seasons Hotels
It’s amazing how many people make commitments without having a true intention of delivering on them. Perhaps they find it easier to agree to a request than to debate its merits, hoping the person they made the commitment to forgets all about it.
Some may try arm-twisting you into a commitment, particularly if the work doesn’t surface anywhere near the top of your priority list. It is always important to exercise good judgment. If a request seems reasonable and requires only a small amount of effort, it probably makes sense to get it done for the good of the team and your ...
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