Internal Communication in the Age of Artificial Intelligence

Index

Accessibility, 52–53

Alignment, 29–30, 122–124

Artificial intelligence (AI)

age of, xxviii–xxix

and internal communication, 16–18, 134–136

organizational communication, xxxix–xli

Artis, Z., 117–119

Audience analysis, 40–44, 92–93

Audience-centric communication, 27–28

Augmented reality (AR), 77–79, 85

Authenticity, 99–101

Barnard, C., 57–58

Bates, P., 125–128

Benson, F., 42

Berliner Verkehrsbetriebe (BVG), 89–90

Berlo, D., 26, 38

Bezos, J., 105

Business leader, xxxiii–xxxiv

Cawthra, F., 62

Chartered Institute of Public Relations (CIPR), xxxix

ChatGPT, xxviii, 1–5

Chesky, B., 10

Communication

accessibility, 52–53

audience-centric, 27–28

cascade, 55–56

corporate, 7–8, 16, 52, 63, 89, 112, 118

dialogue-based, 26

employee, 16, 17, 23, 25,