List of Illustrations
Figure 3.1 “Rhetoric and Power.”
Figure 3.2 “The Seat of Meaning.”
Figure 5.1 Ambiguous Newspaper Headlines
Figure 6.1 “Plans vs. Reality.”
Figure 6.2 Responding in a Crisis
Figure 7.1 “Response and Time in a Crisis.”
Figure 7.2 “Getting to the Point.”
Figure 10.1 “Four Seasons’ Lake.”
Figure 12.2 The Emotional Journey
Figure 13.3 Checkpoints of Good Messaging
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