List of Figures
1.1 The value of EHR technology
1.2 Workflow and process management in health care
1.3 Redesign for the right way
1.5 Data–information–knowledge generation
2.1 Workflow and process management
3.1 Purposes of goal setting for EHR and HIT
4.1 Importance of process interoperability
5.1 Workflow and process payloads
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