LIST OF FIGURES
1.1Change Management Iceberg Model
1.2High-Level Organizational Systems Perspective
1.3Business Relationship with External Environment
1.4Internal Systems Perspective
1.5External Systems Perspective – The Influence of Societal Involvement
1.6Process Dependency Mapping – Systems Perspective
2.1Matrix of Change Model – Completed Form
2.2Matrix of Change Model – Blank Form
2.3ORM System Flow Diagram Model
2.5Plan-Do-Check-Act Model – Descriptive Notes
4.1Relationship Between Leaders, Managers, and Change Practitioners
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