1 Change Management
No man ever steps in the same river twice, for it’s not the same river and he’s not the same man.
Heraclitus, Greek philosopher
Learning Objectives
The learning objectives of this chapter are:
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The Concept of Change Management
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A Systems Perspective and Change
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Kotter’s Change Model
The Concept of Change Management
Change management is much more than maintaining control over the changes to a project. Many people might consider that the extent of change management, but that is a limited and inadequate view of the power of change management. Change management is about how to plan, facilitate, empower, and achieve a desired state of change within an organization. Change management involves as much work ...
