Table of Contents - The Manager's Pocket Guide to Documenting Employee Performance [Book]

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TABLE OF CONTENTS

Introduction

The Purpose of the Guidebook

How to Use the Guidebook

Worksheet: Employer Audit to Assess Liability

1. The Essential Definitions

Worksheet: The Manager’s Coaching Self-Profile

Employment at Will

2. Discipline: The Basics

Recognizing the Need for Discipline

Utilizing a Four-Step Process

Exercise: The Case of John Wasastar

Working Through the Phases of Discipline

Providing Quality Feedback

3. Administering Discipline: The Rules

Disciplinary Ground Rules

The Ground Rules as Legal Safeguards

4. The Performance Counseling Session

The Purpose of the Session

Session Preparation, Format, and Follow-Up

Handling Feedback and Reactions to Feedback ...

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