Both Strategy and Tactics are for “Winning Wars”
We haven’t yet judged the capability of the remaining designed framework component to solve the killer problems of change and innovation—tactics. Often called policies, tactics function as rules; but they differ from strategy because, as introduced in Chapter 1, they apply to only a partial scope of the system. The strategy rule guides decisions and actions for busting the bottleneck to the overall aspiration; a tactical rule guides decisions and actions for busting the bottlenecks to smaller-scope aspirations (subgoals).1 As all designed components, tactics are subservient to the strategy rule.
In your bike shop, the My Thing strategy gave the overall guidance: add nothing beyond the ...
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