The Business of Relationships

Index

Accountability, 1, 8, 23, 41–43, 62, 63

Adversity, 57–58

Affective trust, 9, 27

The Art of War, 57, xxi

China-adapted relationship skills, xiii

China, enterprise success

business culture, xvi

communication

culturally adapted skills development, 16–20

dos and don’ts, 70–71

east/west communication norms, 13–15

parameters of, 14

styles, 20

conflict resolution

communication strategies for, 54–55

east/west perspectives, 49–51

through respect and entente, 56–59

through shared vision, 52–54

creating relationships, xvii–xxii

creation

contrasting east/west perspectives, 61–63

nurturance, 64–68

deal protection, 39–40

dos and don’ts, 74–75

keeping deals safe, 40–44

relationships protection, 39–40

deals making

contrasting east/west cultural perspectives, ...