Index

Note: Page numbers in italic indicate a figure and page numbers in bold indicate a table on the corresponding page.

abstraction levels 11

activities 183–184, 185–186, 187, 188

alignment 53–60, 114–115, 160–161

alternative coordination mechanisms 114

ambiguity 48–50, 154–155, 162–163

analogies 45, 53

analysis 149; external context 148–149

“as-is” core business 141–143

“as-is” culture 146–147

“as-is” leadership 145–146

backshoring 209–212, 223

Balanced Scorecard 175, 178, 181, 194, 185

bias 47, 51, 163

brainstorming 46, 149

business, core 14–16, 29–31, 53–54, 110–111, 138–143, 152–153

business competitive strategy 14

business model 14, 178; definitions 78; innovative 6; models of 10–12; see also network-level business model

business ...

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