Contents - Sustaining a Culture of Process Control and Continuous Improvement [Book]

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Contents

Acknowledgements

Process Control

Continuous Improvement

Part I: Quality Improvement

Part II: Process Efficiency (Lean) Improvement

Part III: Sustainable Improvements

Guiding Principles for Efficiency and Operational Excellence

Why Is This Book Different?

PART I QUALITY IMPROVEMENT: BUILDING A FOUNDATION FOR LEAN EFFICIENCY IMPROVEMENTS

TQM and Six Sigma

1 Process Variation

Understanding Process Variation

Special and Common Cause Variation

Total Process Variation

Measurement System Variation

Precision and Accuracy

Multi-Vari Analysis (MVA)

Cause and Effect Analysis

Controlling and Reducing Process Variation

Proactively Minimizing Variation

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