Contents
Safety management: a focus on details
Managing safety by everyday work
Antidote #1: prevention and elimination
Antidote #2: improved defences
Antidote #3: coping with complexity
2 What does ‘resilience’ mean?
The origin of resilience as a concept
How resilient is my organisation?
3 The basis for resilient performance
Work-as-Imagined and Work-as-Done
Individual or organisational ‘mechanisms’?
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