Preface

This book is intended to influence the mindsets of members of almost any organization, particularly leaders. We hope to stimulate a better understanding of complex system behaviors and suggest ways of improving operations through the application of complex systems engineering principles and psychological counseling techniques.

The book contains six chapters. Chapter 1 is about complexity, complex systems, and complex systems engineering, and their potential impacts on organizations. Chapter 2 discusses what it means to be human in an organizational context—how we perceive our environment and those in it, how we are perceived by others, and how we think about and react to workplace situations. Chapter 3 is mainly about trust—what it ...

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