9 Managing Human Resources and Diversity

A photo shows a person holding up a board with the words, The single most important factor employers seek in a new college graduate is good grades.

José Manuel Gelpi Díaz/Alamy Stock Photo

Learning Outcomes

  1. 9-1 Describe the key components of the human resource management process and the important influences on that process.

  2. 9-2 Discuss the tasks associated with identifying and selecting competent employees.

  3. 9-3 Explain how employees are provided with needed skills and knowledge.

  4. 9-4 Describe strategies for retaining competent, high-performing employees.

  5. 9-5 Discuss contemporary issues in managing human resources.

  6. 9-6 Explain what workforce diversity and inclusion are and how they affect the HRM process.

Management Myth

Yes, landing a good ...

Get Fundamentals of Management, 11/e now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.

Start your free trial