Keeping Great People: Two Ways Organizations Do This

  1. 9-4 Describe strategies for retaining competent, high-performing employees.

1 Performance Management System

  • Desired employee performance levels determined by organizations and managers

  • Actual employee performance levels measured/appraised by managers

  • AKA performance management system

A woman in a Home Depot apron speaks to a group of other Home Depot employees.

Chris Zuppz/ZUMAPress/Newscom

Exhibit 9–8

Specific Performance Appraisal Methods

Method Advantage Disadvantage
(A) WRITTEN ESSAY—descriptions ...

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