Building Virtual Teams

Contents

List of illustrations

Acknowledgments

1    Introduction

1.1  Research context and objectives

1.2  Organization of the book

1.3  Characteristics and challenges of remote teams

1.4  Development of remote teams

2    Building and maintaining trust in remote teams

2.1  Defining trust – interpersonal, team, and organizational trust

2.2  Integrative model of trust

2.3  Swift trust model

2.4  A novel approach: trust as a social practice

2.4.1  Practice theories in organizational research

2.4.2  A model of building and maintaining trust as a practice

2.5  Team case study: building and maintaining trust in a remote development team

3    Trust and culture in remote project teams

3.1  Defining culture – national, organizational, and team culture ...