Acknowledgments

I wish to thank all the people who supported me in this wonderful and challenging journey. I would like to thank Professor Guido M\xF6llering, Professor Margrit Schreier, and Professor Hwee Hoon Tan for their valuable advice and feedback at different stages of this research project. I would like to thank Andreas Kl\xF6pzig and my respondents for sharing their experience and knowledge with me. The empirical case studies would not have been possible without their support. I am grateful to my fellow researchers, Dr. Alexandra Mittelstadt and Dr. Aenne Schoop, for their peer review and suggestions. Thank you to the administrative staff at Jacobs University Bremen and Singapore Management University for providing the infrastructure ...

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