List of Tables
Table 4.1 Service Delivery Matrix
Table 5.1 Services Management Interconnect Table
Table 6.1 Risk Management Interconnect Table
Table 6.2 Information Criticality Matrix
Table 6.3 CRM System Criticality
Table 6.4 ELM System Criticality
Table 7.1 Compliance Management Interconnect Table
Table 8.1 Governance Interconnect Table
Table 9.1 Organizational Management Interconnect Table
Table 10.1 Capability Maturity Management Interconnect Table
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