NOTES
INTRODUCTION
1.“Microsoft Attention Spans,” 2015.
2.“You Now Have a Shorter Attention Span Than a Goldfish,” Kevin McSpadden, www.time.com, 5/14/15.
CHAPTER 1
1.Scott Spencer, Men in Black, Knopf, 1995.
CHAPTER 2
1.YouTube: “Oprah gives away cars.”
2.www.winstonchurchill.org/resources/speeches/1941-1945-war-leader/103-never-give-in.
3.In Defense of Food, Penguin Press, 2008.
CHAPTER 3
1.Robert Bolton, People Skills, Touchstone, 1986.
CHAPTER 4
1.“Scotts CEO Reprimanded for Language,” The Wall Street Journal, 6/3/13.
2.“Follow My Logic? A Connective Word Takes the Lead,” 5/30/10.
3.“Goodbye Frustration: Pen Put Aside, Roth Talks,” New York Times, 11/17/12.
4.Radicati Group, Email Statistics Report, 2015–2019.
CHAPTER ...
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