Chapter 18
Actions vs. Intentions
“So here’s the question, Dave. Can you separate Claire’s intentions from her actions? We know her actions, from your perspective, were to double-check your work and slow the process down. But what were her intentions?” asked Eliza.
“I could guess. But that would just be my story again, right? I’d rather just ask her. What were your intentions, Claire, in double-checking all my work?”
Claire paused for a moment, smiled, and shook her head slowly. “You probably won’t believe this but, actually, to protect you, Dave. I have just been worried that you were unable to fill these specs out correctly. I think I figured your behavioral style left you somewhat unable to hone in on the details. My intention was simply ...
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