Chapter 2
Golden Nuggets
After answering a few e-mails and phone calls, Eliza went down the hall to Dave’s office to check on him. He was still fuming as she sat down across from him.
“I just got off the phone with their CEO again. They are definitely rattled, but I told them Claire just didn’t know what she was talking about.”
“Do you want me to call him myself?” Eliza asked.
“No, I think I walked him back from the cliff. But what the hell, Eliza? If you had learned on Friday that the client thought the entire order was wrong, wouldn’t you have called me? Wouldn’t you have called someone? I mean, tell me if it’s just me, but knowing how important these guys are to our product line expansion, I’m just stunned that Claire didn’t at least shoot ...
Get Transforming Teams now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.