Navigating Conflict When Collaborating
Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is your attitude.
—William James
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The first step when collaborating is to accept that encountering conflict is inevitable for any collaborator, so making a conscious effort to become more comfortable with conflict is the best way to ensure success. By demonstrating conflict management strategies consistently, collaborators can increase their effectiveness when conflict does occur.
This chapter focuses on two aspects of navigating conflict successfully when collaborating: first, the self-management of one’s own conflict reactions, and ...
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