4          

The Purpose: Will and Skill

 

A purpose is something worthwhile or meaningful that we want to attain.

What I’ve commonly heard over the years about the Toyota Production System (TPS) goes something like this: “We’re not a car company!” “Our product is unique.” “We’re different. This won’t work in our business.” “It sounds good but it’ll never work here.” “We’re high mix-low volume so this doesn’t apply to us.” This is not the way to start a lean initiative. These excuses remind me of something my mama used to tell me, “Can’t never could.”

The extent to which we achieve success is dictated by the degree to which management is committed to innovative change, not making excuses. 1

Lean starts and stops at the top. It does not matter ...

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