Chapter 14Determining the Future Process State
In Chapter 13, we looked at the methods behind understanding how our processes operated in real time. By this time, you should have a basic idea of what the problem is and what effects the problem is having on your stakeholders.
Continuous process improvement and the TLS Continuum are a serious matter that have profound effects on your organization, but that does not mean you can’t have fun at the same time. Stop for a moment and let your mind run wild.
Chapter 14 takes us on the next step in our journey. Ask yourself what would the perfect process look like? The Design4Growth methodology suggests that it is the response to looking at your process and discovering ...
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