10. APPLYING THE OUTWARD-MINDSET PATTERN

In chapter 9 we introduced the outward-mindset pattern—see others, adjust efforts, and measure impact. In this chapter we will explore how to begin using this approach by sharing how different individuals and organizations have successfully implemented the three elements of this pattern.

See Others

A few years ago, Arbinger was engaged by a large power company to help find ways to save time and money by reducing the inordinate amount of time leaders spent each year mired in planning the next year’s capital budget.

We spent about thirty minutes breaking down the budgeting process into its component parts. The forty or so leaders in the room gathered into groups or teams that were responsible for each part ...

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