The New CIO Leader

Notes

Chapter 1

1. Some material for this chapter was drawn from the following reports published by Gartner exclusively for members of Gartner EXP (Gartner Executive Programs): Andrew Rowsell-Jones and Marianne Broadbent, “Keep Your Balance: The 2002 CIO Agenda,” Gartner EXP Premier Report, March 2002; Mark McDonald and Marcus Blosch, “CIO Credibility: Proven Practices from the Public Sector,” Gartner EXP Premier Report, November 2003; Andrew Rowsell-Jones, Marianne Broadbent, and Chuck Tucker, “Drive Enterprise Effectiveness: The 2003 CIO Agenda,” Gartner EXP Premier Report, March 2003; Marcus Blosch et al., “Preparing for the Upswing: The 2004 CIO Agenda,” Gartner EXP Premier Report, March 2004. Unless otherwise noted, direct quotes in this ...