The Myths and Truths of Lean Transformations

Chapter 1

Enterprise Lean Transformation Introduction

Lean Transformations: Creating & Maximizing Customer Value

So, what is a “transformation”? Generically, a transformation is thorough or dramatic change in the form or appearance of an item.

Therefore, an Enterprise Lean Transformation is the end-the-end transformation of a company’s order fulfillment process: i.e. a Lean Transformation of the order fulfillment process would maximize customer value while minimizing waste throughout the process and sub-processes (Figure 1.1).

 

Figure 1.1 A simple representation of a typical enterprise’s order fulfillment and support processes.

The objective ...