A consultant is called upon to provide technical training, coaching, facilitating, or subject-matter expertise. Let’s look at eight broad consultant roles:
Technical expert. A technical expert does not necessarily work with technology (although an IT consultant certainly does). I call a technical consultant an experienced “pair of hands” because his or her value is in the “been-there, done-that” expertise. Technical experts might include manufacturing experts, scientists, programmers, and engineers. Technical experts bring a proven step-by-step framework for exactly what to do, how to do it, when to do it, and when to make exceptions to the rules.
Mentor. The Merriam-Webster’s Collegiate Dictionary defines a mentor ...
Get The Manager's Pocket Guide to Using Consultants now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.