One of the most important components of effective coaching is listening. In a study by Loyola University, employees from hundreds of businesses across the country were asked, “What is the most important attribute of an effective manager?” The most highly rated skill was listening.
Everyone recognizes the importance of good listening, but many people do not always act on this recognition. Some of the mindsets that stop us from effective listening are:
I have too much to do.
I’m tired.
It takes too long.
It’s hard work.
Get The Manager's Pocket Guide to Workplace Coaching now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
