The HR Scorecard

3

CREATING ANHR SCORECARD

AS WE’VE SEEN, an HR Scorecard lets you do two important things: (1) manage HR as a strategic asset and (2) demonstrate HR’s contribution to your firm’s financial success. Although each firm will depict its Scorecard in its own way, a well-thought-out Scorecard should get you thinking about four major themes: the key human resource deliverables that will leverage HR’s role in your firm’s overall strategy, the High-Performance Work System, the extent to which that system is aligned with firm strategy, and the efficiency with which those deliverables are generated.

We discuss these dimensions of the HR Scorecard in more detail later in this chapter. However, to begin to understand what building an HR Scorecard requires, ...