Personalizing goals is the simplest transitional step. If we have personalized the problem effectively, then we should be able to personalize the goal fluidly.
Personalizing goals involves establishing where the helpees want to be in relation to where they are. It involves communicating the helpees' disappointment for some acknowledged responsibility in failing and communicating the helpees' relief and excitement in a direction or solution. The basic way to personalize goals is to determine the behaviors that are the opposite of the personalized problem. Thus, the goal can be described as the “flip side” of the problem. Personalizing goals involves conceptualizing, internalizing and specifying desired or needed assets.
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