Exploring human experience leads to understanding human goals. Understanding means that the helpees are searching to see the implications of their experiences, identifying their problems, and defining their goals. Ultimately they are focusing their processing to generate remedies for their problems. The helpees attempt to understand where they want to be or need to be so that they can act to get there.
We observe helpees understanding when they describe the meaning of their experiences. Helpees show their level of understanding when they describe their problems and describe their role in their problems. At high levels of understanding, the helpees have clearly focused goals. This means that they have expanded alternative ...
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