1. Supply Chain and Shareholder Value
People are the hidden gem in the virtuous cycle. Through people, sophisticated information networks find the adequate architecture required to help companies achieve both their intermediate and ultimate goals.
Only through the adequate engagement of people does an organization trigger the virtuous cycle that creates and sustains a value-added innovative environment. This environment leads the business to its ultimate goal: delivering value to shareholders (see Figure 1.1).
Figure 1.1 Virtuous cycle
Knowledge management enables visibility, which becomes tangible by understanding the processes and thus enables ...
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