Chapter Index - Strategic Engagement [Book]

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Chapter Index

Chapter 1 Implementation Competency

Implementation Competency Strategies

Expectation Setting

People-process Strategy

Effective Temporary Governing Body

Manage the Ramp-up

Align the Managers over Impacted Areas

Communication and Understanding Calms the Amygdala

Chapter 2 Group-to-Group Conflict

Prepare the Boss(es)

Interview Employees

Facilitator Preparation

Length of Activity

Core Mental Models/Skills

Step-by-Step Agenda

Agenda Explanation

Starting Room Setup

Opening Statement

Sponsorship Clarity

Optional Introduction Method

Introduce Facilitator

Cross-group Context of the Day

Fear of retribution

Focus on working relationships

Facilitator task during cross-group ...

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