CHAPTER 1

Overview

The capability for self-reflection is essential for learning. Workplaces need avenues to improve on big picture and basic items such as “I have the materials and equipment I need to do my work right.” This chapter provides an overview of how to build your organization’s capacity for self-reflection, self-correction, and problem resolution to increase performance and results.

This chapter focuses on strategic activities which, when adapted effectively to your organization, will create a more functional culture and increase bottom-line results. The activities use systems thinking, group process, and organizational theory to achieve your desired outcomes. This list represents the types of activities that have consistently created ...

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