1
Crosby-Style EQ1
There is nothing so practical as a good theory.
Kurt Lewin (Lewin, 1999, p336)
The proper meaning of “theory” is not idle speculation but vision, and it was rightly said that, “Where there is no vision the people perish.”
Alan Watts (Watts, 1951, p105)
We begin by building a mutual understanding of emotional intelligence (or EQ … from IQ, or the intelligence quotient). Much has been written on the subject. My own career as an MSW turned organization development professional has involved helping people acknowledge and shift the emotionality in relationships, groups, and organizations. To do so requires on-going study of my own emotionality, as well as the integration of many sources into practical theory that can easily be ...
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