5. Opportunity Identification

Given the foundation provided in the background of shopper marketing, who shoppers are, and how retailers and manufacturers operate, you are now ready to dig into the four-stage process of shopper marketing management. The first stage is opportunity identification and the one we cover in this chapter. All four are shown in Figure 5-1.

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Figure 5-1 Four phases of the shopper marketing process.

The difference between best-in-class shopper initiatives and best-in-class promotion initiatives is that with best-in-class shopper initiatives, business-based insights drive the agenda, whereas with best-in-class promotion initiatives, ...

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