Chapter 1
[1] The case studies presented in this chapter are accurate; names of companies and people have been changed.
[2] Except, of course, in highly dysfunctional organizations, where negative cultures can corrode even the most talented and dynamic of groups.
[3] This case study comes from the course material “Introduction to CMMI” by the Software Engineering Institute (2007). Visit www.sei.cmu.edu/products/courses/ for more information about courses.
Chapter 2
[1] Or any of the other well-known project management certifications, such as those from the American Management Association.
Chapter 9
[1] That term, PQA, is mine. You can call the role anything you want. The central idea is that someone is provided to work with project management ...
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