Chapter 9
Systems Development Management Dashboards and Decision Making
Synopsis
In Chapter 8 we discussed establishing a measurement program and the scope of the measurements included in such a program. As part of that discussion, we talked about reporting the results of the measurement and analysis effort, and the necessity for disseminating that information to the relevant stakeholders. In this chapter we discuss an approach for disseminating that information in a handy, easy-to-view format: the Systems Development Management Dashboard. We discuss the approach and how a tool for it can be obtained.* As discussed in Chapter 1, metrics are used to provide answers to questions that help us make decisions. This chapter discusses project-level ...
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