Process Improvement and CMMI for Systems and Software

Contents

Foreword

Preface

Acknowledgments

About the Authors

SECTION I     STRATEGY AND BASICS OF QUALITY AND PROCESS IMPROVEMENT

1    The Strategic Role of Systems and Software Quality

Synopsis

1.1    Basic Strategic Planning

1.2    Strategic Planning Models

1.3    Elements of System and Software Quality

1.3.1    Requirements Establishment and Control

1.3.2    Methodology Establishment and Implementation

1.3.3    Quality Evaluation

1.3.4    Interactions among System Quality Program Elements

1.4    Deployment of Strategic Quality Goals

1.5    Strategic Maps and Balanced Scorecards

1.6    Summary

References

2    Basic Elements of Continuous Process Improvement

Synopsis

2.1    Continuous Improvement Infrastructures

2.2    Process Improvement ...