CHAPTER 4

Clarify Your Relationship With Stress and Its Causes

THERE ARE LIMITS to what a manager can do to help employees manage stress in the workplace. Ultimately, to perform under pressure, employees must develop stress management skills. And to develop these skills, employees must first assess their current relationship with stress.

As we have seen, stress is a complex response that involves thinking (cognition) and feeling (emotion) as well as physiology. Stress can be caused by many different factors, and can be expressed in many different ways or repressed to various degrees. Work in particular is full of the type of pressures that will physically and psychologically make you or break you. Studies have shown that the ability to handle ...

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