5 Report Content: What Works, What Doesn’t
In Chapter 4, we saw examples of how the form of performance budgets and reports can make text more or less effective. This chapter presents excerpts from seven agencies’ performance reports examines their content: Are the reports outcome oriented? Are the measures directly tied to results and do those results support agency strategic plans? Are the targets challenging? Are budgetary resources tied to objectives, goals, and measures? Is there a link between what is measured, the costs involved, and the agency’s long-term strategies?
Like Chapter 4, Chapter 5 is divided into major sections that each correspond to a particular agency. Each section begins with a summary of key points and ends with a chapter ...
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