Basic Customizations
Basic customizations are customizations to Microsoft Dynamics CRM that don’t require any knowledge of programming or database design and configuration. Basic customizations include showing and hiding controls on a form, and hiding or showing columns in a view.
To make this type of customization, go to the entity you want to customize and go to the Forms or Views node in the left bar inside the Details section (see Figure 21.9).
FIGURE 21.9 Form and view customizations.
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